Be open about as many things as possible. Being open and honest improves team communication and trust.
Share early in the decision process to avoid “big revelations.” The more context people have, the better their decision making.
We strive to communication clearly and avoid making assumptions.
Communicating publicly reduces barriers to contribution and makes collaboration easier.
できる限り多くのことをオープンにしましょう。オープンで誠実であることは、チーム内のコミュニケーションと信頼を高めます。
決定プロセスの早い段階で共有し、「大きなサプライズ」を避けましょう。人々がより多くの背景情報を持っているほど、より良い意思決定ができます。
私たちは明確なコミュニケーションを心がけ、思い込みによる誤解を避けるよう努めます。
公開の場でコミュニケーションすることで、参加への障壁が下がり、コラボレーションがしやすくなります。
We aim to make nearly everything at White Rabbit open to internal staff by default–from financial information and operational metrics to job descriptions and work procedures. If there’s something you want to know but don’t have access to, just ask. It’s probably just that no one got around to giving you access.
White Rabbit では、財務情報や業務指標から職務記述書や業務手順に至るまで、ほとんどすべてを社内スタッフにデフォルトでオープンにすることを目指しています。
もし知りたいことがあるのにアクセスできない場合は、遠慮なく聞いてください。単にまだアクセス権が付与されていないだけ、ということがほとんどです。
Making this company handbook public is a example of the kind of transparency we value. Making it publicly accessible helps broaden awareness within the company and with the outside world. This kind of open transparency helps us recruit people that care about our values and allows us to get more feedback from people outside the company.
Communicate publicly. Direct messages on Slack are useful for discussing sensitive issues or for coordination that would otherwise spam other employees. However, to build a culture of belonging and inclusion, the rest of company communication should take place in public channels so that issues are surfaced and everyone relevant can give their input.
Direct messages discourage collaboration. Sometimes halfway into a conversation, it becomes clear that another person should join in, but they can’t easily see the conversation history when chats begin as direct messages. Use a public channel and mention the person or group you want to reach. This ensures it is easy for other people to chime in, involve other people if needed, and learn from whatever is discussed.